Payment of the invoice is due 72 hours prior to the scheduled Private 1:1 Consultation. If the invoice hasn’t been paid timely your Customized Sleep Plan will not be written and your Private 1:1 Consultation will be rescheduled for a later date.
Cancellations less than 72 hours prior to scheduled Private 1:1 Consultation date will only be refunded 50% of the fee.
Refunds will not be given once a consultation has taken place and a Personalized Sleep Plan has been created.
If the client chooses to delay beginning the plan after the Private 1:1 Consultation and Sleep Plan creation, no refunds will be provided.
If the client chooses to begin the Sleep Plan one (1) month or more after the plan has been created, a mandatory re-evaluation and possible amendments of the Sleep Plan may be necessary, there will be additional fees for this process.
Your customized sleep plan is intended specifically for your child based on the answers provided in the questionnaire. It should not be shared with a third party as a sleep plan for another child.
*Money back only if program is not working for family or they are not following the sleep plan due to other circumstances then we will deduct the money for 1:1 consultation calls/customized sleep plan and any other support that we have provided but will refund rest.
**Satisfaction is we don’t leave our clients until their kiddos are sleeping through the night or for longer stretches.
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